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Panasonic, in conjunction with
local Australian partner, Sterling IT,
has opened a Toughbook configuration
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Authorised Australian Service Centre
Privacy Policy
This privacy policy covers all personal information we hold, that is, information, or an opinion, about an individual, whose identity is apparent, or can be reasonably ascertained, from that information or opinion.
This includes information we have collected from people, over the phone through and over the internet.
The policy also covers personal information that we have sourced from third parties.
Collecting information
When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
Whenever we collect personal information from third parties concerning an individual, we will take reasonable steps to advise that individual as soon as is practicable.
We will advise individuals of the purposes for which their personal information is collected, and of those third parties to whom the information is usually disclosed.
If we collect sensitive information (as defined under the Act) we will treat it with the utmost security and confidentiality. We will ensure that it is not collected for any purposes, other than those for which we have obtained the individuals consent, unless the law requires otherwise, or other exceptional circumstances prevail as described under the Act.
Where an individual chooses not to provide requested information, we will advise that individual of what impact this non-disclosure may have. For example, withholding certain information may limit our ability to market relevant offers or services to individuals.
Disclosing Information
We will only disclose personal information in accordance with the Privacy Act.
This means that personal information may be disclosed:
Unauthorised Disclosure Or Access
Sterling IT is committed to protecting the privacy of individuals, we will view unauthorised disclosure of, or access to, personal information by our employees, contractors or agents, as a serious breach of this policy. Appropriate action (which may include disciplinary or legal action) will be taken in such cases.
Opt-Out
We will always provide individuals with a nil-cost way of contacting us to register a request to "opt-out" from receiving further marketing offers.
We will provide an opt-out opportunity with direct marketing offers in accordance with the legislation.
Access To Personal Information
Individuals will be able to access their personal information upon request. However, Sterling IT may occasionally need to deny access to information in accordance with the exemptions contained in the Act; this will be required in writing and may take 7-10 working days.
Security
Our goal is to protect the personal information collected by Sterling IT. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.
We will monitor and implement appropriate technical advances or management processes, to safeguard personal information.
Data Quality
We will take all reasonable steps to ensure that the data we collect, use or disclose is accurate, complete and up to date, and has been obtained directly from individuals or other reputable sources.
To this end, we will ensure that marketing communication campaigns are regularly checked against our opt-out register.
Privacy Inquiries
Privacy-related inquiries or concerns can be directed to the relevant contact at Sterling IT whose details appear as follows.
Attn: Privacy Officer
Sterling IT
PO BOX 6499
Wetherill Park NSW 1851
Or via fax Attn: Privacy Office on (02) 9756 6447
Sterling IT reserves the right to modify or update this privacy statement at any time without notice.
This includes information we have collected from people, over the phone through and over the internet.
The policy also covers personal information that we have sourced from third parties.
Collecting information
When we collect personal information from an individual, we will ensure that we do so in a fair manner and that we let the individual know where and how to contact our organisation. We will only collect information that is necessary for one or more of our functions or activities.
Whenever we collect personal information from third parties concerning an individual, we will take reasonable steps to advise that individual as soon as is practicable.
We will advise individuals of the purposes for which their personal information is collected, and of those third parties to whom the information is usually disclosed.
If we collect sensitive information (as defined under the Act) we will treat it with the utmost security and confidentiality. We will ensure that it is not collected for any purposes, other than those for which we have obtained the individuals consent, unless the law requires otherwise, or other exceptional circumstances prevail as described under the Act.
Where an individual chooses not to provide requested information, we will advise that individual of what impact this non-disclosure may have. For example, withholding certain information may limit our ability to market relevant offers or services to individuals.
Disclosing Information
We will only disclose personal information in accordance with the Privacy Act.
This means that personal information may be disclosed:
- For the purposes for which we have advised that we are collecting it, and for related purposes that the individual would reasonably expect
- where we have the consent of the individual to do so
- as required by law, or
- under other circumstances where permitted under the Act.
Unauthorised Disclosure Or Access
Sterling IT is committed to protecting the privacy of individuals, we will view unauthorised disclosure of, or access to, personal information by our employees, contractors or agents, as a serious breach of this policy. Appropriate action (which may include disciplinary or legal action) will be taken in such cases.
Opt-Out
We will always provide individuals with a nil-cost way of contacting us to register a request to "opt-out" from receiving further marketing offers.
We will provide an opt-out opportunity with direct marketing offers in accordance with the legislation.
Access To Personal Information
Individuals will be able to access their personal information upon request. However, Sterling IT may occasionally need to deny access to information in accordance with the exemptions contained in the Act; this will be required in writing and may take 7-10 working days.
Security
Our goal is to protect the personal information collected by Sterling IT. Personal information will be managed confidentially and securely and destroyed appropriately when no longer required.
We will monitor and implement appropriate technical advances or management processes, to safeguard personal information.
Data Quality
We will take all reasonable steps to ensure that the data we collect, use or disclose is accurate, complete and up to date, and has been obtained directly from individuals or other reputable sources.
To this end, we will ensure that marketing communication campaigns are regularly checked against our opt-out register.
Privacy Inquiries
Privacy-related inquiries or concerns can be directed to the relevant contact at Sterling IT whose details appear as follows.
Attn: Privacy Officer
Sterling IT
PO BOX 6499
Wetherill Park NSW 1851
Or via fax Attn: Privacy Office on (02) 9756 6447
Sterling IT reserves the right to modify or update this privacy statement at any time without notice.